Boost Customer Satisfaction with Conversations
experience, reduce operational cost, improve
lead generation, and increase customer retention.
15%
Increased conversions
33%
of common questions instantly resolved
109
hours saved for customers with immediate resolution
44%
improvement in customer response times
Trusted by the Top Leading Brand
Modernise Customer Service with
Conversational Automation
Increase Sales by 10% using
Guided Buying Chatbots
Encourage customers to make a sale with personalised products and recommendations answer commonly asked questions with precision using 10+ chatbot workflow automation Talk to our experts for a demo.
Automate 70% Customer
Support to boost agent
productivity
products, discounts, returns/exchanges, order
status, etc.
- 20+ customisable conversational workflows.
- Personalised user-friendly responses.
- Stable integration with Shopify apps.
Offer Checkout Resistance and Reduce Cart Abandonment By 13%
Are customers abandoning their carts instead of completing the purchase? Initiate timely conversations using chatbot automation for cart recovery to remind your customers to complete the sale.
- Checkout shopping assistance.
- Alleviate purchase anxiety with friendly
product details. - Increase transparency with information on
returns and exchanges.
Simplify Customer Service For Agents With A Unified Inbox
Keep track of incoming customer support requests across engagement channels.
- Support for live chat, SMS, mail,whatsapp, messenger and instagram.
- Access customer and order data with our seep shopify chatbot development integration services
Increase Retention by
30% and Improve NPS
Track and monitor Net Promoter Score (NPS) Push your brand to the forefront using Level 3 AI.
- Instant customer support 24/7.
- Personalised query response after purchasing.
- Quick resolution of customer queries within 1 minute.
How Can ZigChat help you?
Zigchat provides customised customer service chatbots for multiple channels so that all your customers get the same level of customer service. Provide a truly omnichannel experience for your customers by answering their queries from anywhere on any platform.
ZIGChat WhatsApp solution helps you with product discovery to payment. Answer questions and provide personalised support for your customers straight from WhatsApp.
Web
Welcome your customers visiting the landing page of your website using a chatbot. Make them feel connected to your brand instantly when they get on the website.
Instagram Direct
Boost customer engagement dramatically on Instagram with instant responses to DMs and brand mentions on Instagram.
Facebook Messenger
Focus on direct and personal engagement using automated Facebook conversational Autobot to respond to direct messages and posts.
SMS
Automate good old SMS customer service with a chatbot that responds automatically to SMS messages received from your customer. Provide them with immediate responses and improve the performance of SMS campaigns.
ZigChat WhatsApp solution helps you with product discovery to payment. Answer questions and provide personalised support for your customers straight from WhatsApp.
Website
Welcome your customers visiting the landing page of your website using a chatbot. Make them feel connected to your brand instantly when they get on the website.
Instagram Direct
Boost customer engagement dramatically on Instagram with instant responses to DMs and brand mentions on Instagram.
Facebook Messanger
Focus on direct and personal engagement using automated Facebook conversational Autobot to respond to direct messages and posts.
SMS
Automate good old SMS customer service with a chatbot that responds automatically to SMS messages received from your customer. Provide them with immediate responses and improve the performance of SMS campaigns.
Integrate chatbot automation into enterprise workflows to accelerate business growth. Zigchat integrates with multiple third-party tools for workflow automation.
CRM and Ticking Software
Integrate ZIGChat chatbot into your sales and customer service CRM to free your agents from repeating manual tasks. Ensure seamless support for your customers.
Payments
Integrate payment gateway with ZIGChat chatbot to enable your customers to make the sale directly from the messaging window. Accept payments using trusted digital wallets such as Razorpay for swift and secure payments.
Marketing
Synchronise ZIGChat chatbot with marketing campaigns to place customer service at the centre of your marketing strategy. Get customer feedback in real time and navigate the sales pipeline smoothly.
Messaging Channels
You need to be where your customers are. And honestly, your customers are everywhere! Connect with your customers on different channels from ZIGChat’s unified console.
More App
ZIGChat chatbot can do much more by integrating with third-party apps such as Google sheets, Zapier, Shopify etc., for streamlined customer service across the business.M
CRM and Ticketing Sofware
Integrate ZigChat chatbot into your sales and customer service CRM to free your agents from repeating manual tasks. Ensure seamless support for your customers.
Payments
Integrate payment gateway with ZigChat chatbot to enable your customers to make the sale directly from the messaging window. Accept payments using trusted digital wallets such as Razorpay for swift and secure payments.
Marketing
Synchronise ZigChat chatbot with marketing campaigns to place customer service at the centre of your marketing strategy. Get customer feedback in real time and navigate the sales pipeline smoothly.
Messaging Channels
You need to be where your customers are. And honestly, your customers are everywhere! Connect with your customers on different channels from ZigChat’s unified console.
More App
ZigChat chatbot can do much more by integrating with third-party apps such as Google sheets, Zapier, Shopify etc., for streamlined customer service across the business.
Zigchat provides customised customer service chatbots for multiple channels so that all your customers get the same level of customer service. Provide a truly omnichannel experience for your customers by answering their queries from anywhere on any platform.
ZIGChat WhatsApp solution helps you with product discovery to payment. Answer questions and provide personalised support for your customers straight from WhatsApp.
Web
Welcome your customers visiting the landing page of your website using a chatbot. Make them feel connected to your brand instantly when they get on the website.
Instagram Direct
Boost customer engagement dramatically on Instagram with instant responses to DMs and brand mentions on Instagram.
Facebook Messenger
Focus on direct and personal engagement using automated Facebook conversational Autobot to respond to direct messages and posts.
SMS
Automate good old SMS customer service with a chatbot that responds automatically to SMS messages received from your customer. Provide them with immediate responses and improve the performance of SMS campaigns.
ZigChat WhatsApp solution helps you with product discovery to payment. Answer questions and provide personalised support for your customers straight from WhatsApp.
Website
Welcome your customers visiting the landing page of your website using a chatbot. Make them feel connected to your brand instantly when they get on the website.
Instagram Direct
Boost customer engagement dramatically on Instagram with instant responses to DMs and brand mentions on Instagram.
Facebook Messanger
Focus on direct and personal engagement using automated Facebook conversational Autobot to respond to direct messages and posts.
SMS
Automate good old SMS customer service with a chatbot that responds automatically to SMS messages received from your customer. Provide them with immediate responses and improve the performance of SMS campaigns.
Integrate chatbot automation into enterprise workflows to accelerate business growth. Zigchat integrates with multiple third-party tools for workflow automation.
CRM and Ticking Software
Integrate ZIGChat chatbot into your sales and customer service CRM to free your agents from repeating manual tasks. Ensure seamless support for your customers.
Payments
Integrate payment gateway with ZIGChat chatbot to enable your customers to make the sale directly from the messaging window. Accept payments using trusted digital wallets such as Razorpay for swift and secure payments.
Marketing
Synchronise ZIGChat chatbot with marketing campaigns to place customer service at the centre of your marketing strategy. Get customer feedback in real time and navigate the sales pipeline smoothly.
Messaging Channels
You need to be where your customers are. And honestly, your customers are everywhere! Connect with your customers on different channels from ZIGChat’s unified console.
More App
ZIGChat chatbot can do much more by integrating with third-party apps such as Google sheets, Zapier, Shopify etc., for streamlined customer service across the business.M
CRM and Ticketing Sofware
Integrate ZigChat chatbot into your sales and customer service CRM to free your agents from repeating manual tasks. Ensure seamless support for your customers.
Payments
Integrate payment gateway with ZigChat chatbot to enable your customers to make the sale directly from the messaging window. Accept payments using trusted digital wallets such as Razorpay for swift and secure payments.
Marketing
Synchronise ZigChat chatbot with marketing campaigns to place customer service at the centre of your marketing strategy. Get customer feedback in real time and navigate the sales pipeline smoothly.
Messaging Channels
You need to be where your customers are. And honestly, your customers are everywhere! Connect with your customers on different channels from ZigChat’s unified console.
More App
ZigChat chatbot can do much more by integrating with third-party apps such as Google sheets, Zapier, Shopify etc., for streamlined customer service across the business.
Automate Online Business Tasks
With ZigChat Power
E-commerce
Share order updates, Answer questions instantly, and Reduce cart abandonment rates.
Banking and FS
Travel
Real Estate
Logistics
Insurance
Foodtech
EdTech Telecom
Our Customers Say ZigChat is Easy-to-Use
They also Love our Fast & Friendly Support
The process is fast and easy, and the customer service of zigchat as chatbot company is amazing. Our aim was simple - manage customer ops without compromising on the customer experience. If you have any questions or concerns the team is always available to help.
We strongly believe in serving anyone who needs assistance and the ZigChat chatbot messenger lets us be available for anyone who needs it real time. It is in the very core of our existence to help with effective communication and the chatbot helps us establish the same.
I am happy to share that we have been able to now automate 85% of our operational processes. Our aim was simple - manage customer ops without compromising on the customer experience. And the team has delivered exactly that. Well Done ZigChat team.
The chatbot that we got from ZigChat chatbot messenger is a great addition to our business. We have customized it according to our business needs and it works super smoothly. Highly recommend it!
There is so much on the BikeDekho website, like selling bikes, looking for a new one, or simply comparing two models. A user can feel overwhelmed and that’s why customer service is so critical to us. A simple guided Whatsapp chatbot messenger helps us to answer simple questions any time of the day or night!
The chatbot that we got from ZIGchat chatbot messenger is a great addition to our business. . We have customized it according to our business needs and it works super smoothly. Highly recommend it!
Chatbot has really helped us in managing the queries coming both from our website and WhatsApp. For a skincare brand like ours, we get a lot of questions around the topics that are very crucial from a customer’s standpoint. Now we are able to suggest their entire routine as per their concerns and skin type.
I am happy to share that we have been able to now automate 85% of our operational processes. Our aim was simple - manage customer ops without compromising on the customer experience. And the team has delivered exactly that.
FAQs for All Your Queries
chatbot to interact with customers or clients in a natural way. The chatbot can understand the customer’s or client’s intent and respond
accordingly.
that provides a chatbot software development kit (SDK) and hosting. The chatbot platform takes care of the heavy lifting, such as Natural
Language Processing (NLP) and connecting the chatbot to the messaging platform. The easiest way to implement a chatbot is to connect with a chatbot development company like ZigChat. Right from creating and verifying
accounts to preparing and analyzing campaigns we’ve got you covered.
With ZigChat, you can implement chatbots on your:
- Website,
- CRMs like Zoho, Wix, Shopify
- Social Media Platforms like WhatsApp, Instagram, FaceBook Messenger
- SMS
At ZigChat, we offer end-to-end chatbot services:
Omni-Channel Chatbot Solution
Pocket-friendly Solutions
Flexible and Customized Solutions
Digital Marketing Assistance for your campaigns
100+ Creative Minds to make Your Business Success
services offered, and the platform chosen. The starting range for building a chatbot at ZigChat is INR 5000.
more complex chatbot, it could take 15-20 days.
Ready to simplify your
customer support
operations?
We have been able to automize a lot of our customer communications, which would usually eat up a lot of work hours here . The team is incredible and very passionate and it is a joy to work with them. The best thing about zigchat as chatbot development company is that they are constantly innovating and trying out new features in their ecosystem.