Boost Customer Satisfaction with Conversations

Engage New Customers, Enhance customer
experience, reduce operational cost, improve
lead generation, and increase customer retention.

15%

Increased conversions

33%

of common questions instantly resolved

109

hours saved for customers with immediate resolution

44%

improvement in customer response times

Trusted by the Top Leading Brand

Modernise Customer Service with
Conversational Automation

Increase Sales by 10% using
Guided Buying Chatbots

Encourage customers to make a sale with personalised products and recommendations answer commonly asked questions with precision using 10+ chatbot workflow automation Talk to our experts for a demo.

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messenger-icon
instagram-icon
boost-sales
022

Automate 70% Customer
Support
to boost agent
productivity

Automate answering common questions about
products, discounts, returns/exchanges, order
status, etc.
  • 20+ customisable conversational workflows.
  • Personalised user-friendly responses.
  • Stable integration with Shopify apps.

Offer Checkout Resistance and Reduce Cart Abandonment By 13%

Are customers abandoning their carts instead of completing the purchase? Initiate timely conversations using chatbot automation for cart recovery to remind your customers to complete the sale.

  • Checkout shopping assistance.
  • Alleviate purchase anxiety with friendly
    product details.
  • Increase transparency with information on
    returns and exchanges.
cutsomer-quires

Simplify Customer  Service For Agents With A Unified Inbox

Keep track of incoming customer support requests across engagement channels.

  • Support for live chat, SMS, mail,whatsapp, messenger and instagram.
  • Access customer and order data with our seep shopify chatbot development integration services

Increase Retention by
30%
and Improve NPS

Track and monitor Net Promoter Score (NPS) Push your brand to the forefront using Level 3 AI.

  • Instant customer support 24/7.
  • Personalised query response after purchasing.
  • Quick resolution of customer queries within 1 minute.
NPS

How Can ZigChat help you?

WhatsApp Marketing For Enhanced
Customer Experience

WhatsApp Marketing For Enhanced Customer Experience

Stay connected with your customers on WhatsApp to simplify and enhance their omnichannel shopping experience.

Effectively convert abandoned carts into sales.

Don’t just stop reminding your customers to return to their abandoned carts. Instead, help them to make a sale immediately using WhatsApp. Customers viewed products but didn’t add them to the cart? Remind them what they viewed and complete the shopping. 

  • 90% of online store visitors don’t remember to check out after intense retail shopping. Retarget both product and cart abandonment to boost sales.

  • Customise your Shopify online store with dynamic product images and time-sensitive discount codes. Re-target business messages to improve conversions.

Categories buyers based on multiple categories and send bulk messages to improve sales. Send messages to different groups of customers or all customers at once using the bulk messaging feature. 

Most online shoppers refuse to give product and shopping reviews because, frankly, their job is done, and they don’t want to do anything more. Change this attitude of your customers and get them to leave feedback using WhatsApp. 

Customise shopping journeys and experiences for individual visitors by suggesting relevant products. Upsell more products and cross-sell based on customer behaviour.

Provide a flexible shopping experience for your customers with the COD option. Easily manage order status and get paid at the time of shipment. 

Abandoned cart

Why ZIGChat for Shopify is the Choice
of Store Owners?

Why ZIGChat for Shopify is the Choice of Store Owners

Automate customer support to boost Shopify sales. Integrate WhatsApp support to enhance
customer experience significantly. 
store-owner
360-degree-view
360 view of the customer's journey

Get a 360° view of customers' engagement with your Shopify store and brand. Dynamically improve customer service based on changing customer interactions.

Pre-built designs to jumpstart Shopify store

Create your own unique Shopify store instantly using our readymade custom designs.

Integration with CRM and Ticketing Tools

Zigchat integrates with enterprise CRMs to improve customer service. Automate ticket management using ticketing tools for resolving customer queries at lightning speed. 

Onminichannel Engagement

Provide a true Omnichannel experience for your customers with seamless connection and usage of Zigchat. Encourage your customers to order from the Shopify store, follow up with WhatsApp, and complete COD to order from anywhere, anytime. 

Zigchat – Your Custom Autobot For Any Industry

Zigchat seamlessly integrates with your Shopify store for any industry. Our Autobot is entirely customisable
and can be trained to answer the most frequently asked questions for any vertical.

Shopify Ecommerce Chatbot for Apparel & Clothing

Apparel and clothing shopify e-commerce store owners can use ZIGChat to provide chatbot solutions that enhance their customer response time, marketing objectives and order updates.

ZIGChat is a chatbot that can be integrated into your Shopify store.With ZIGChat, you can provide excellent customer service by responding to queries and concerns quickly and efficiently. It will help you stay up-to-date with customer interaction, no matter how many people are on your site at once. 

clothing

A Chatbot Solution For Home & Decor Shopify Ecommerce Store

The Shopify community rejoices! Specifically designed for home and decor shopify stores, ZIGChat is a chatbot solution that allows you to increase customer response times, achieve marketing objectives conveniently.

Home and decor shopify ecommerce stores can now offer personalized shopping experience to their customers with the help of ZIGChat. The goal is to design chatbots that will provide an easy way for customers to browse through a store, check on order updates and ask for customer service.

home-decore

Your Own Chatbot For Your Beauty Shopify Ecommerce Store

Increase customer satisfaction and productivity with chatbots that store all your customer information in one place.

ZIGChat’s chatbot is a perfect solution designed to help beauty shopify ecommerce store owners improve their customer response time. By automating customer queries and orders, shop owners can focus on other aspects of their business.

Beauty

Build a Chatbot for Your Food & Drinks Shopify Store

Our chatbots help Food & Drinks stores offer better customer service, marketing, and order updates.

A ZIGChat chatbot for Food & Drinks Shopify stores can respond to the chats of customers, running on the Shopify system. It can process conversations at once and serve more than one customer instead of a human. This is why chatbots for Shopify are especially great for automated customer support.

Shopify-Illustrations -- Beauti-1

Chatbots For Sports Shopify Ecommerce Store

Get the right chatbot for your sports shopify ecommerce store. ZIGChat is a leading provider of chatbots for online stores.

Create a truly personalized customer experience by combining ZIGChat chatbot and Live Chat. ZIGChat is a great option for medium-sized businesses that need to make the customer experience as personalized as possible. Things like intent and sentiment detection can help with sales more effectively!

beauty

Automated Chatbots For Health & Wellness shopify store

The chatbot that makes your Health & Wellness store on Shopify ecommerce store more efficient and customer-centric.

ZIGChat is a chatbot application that connects to Shopify stores to provide live chat support. It also provides them with increased customer response time, marketing and order updates by connecting with the Shopify customer data.

home-decore

Our customers say ZIGChat is easy-to-use

Thy also love our fast & friendly support

indian-institute

We have been able to automize a lot of our customer communications, which would usually eat up a lot of work hours here . The team is incredible and very passionate and it is a joy to work with them. The best thing about ZigChat is that they are constantly innovating and trying out new features in their ecosystem.

artdinax

I am happy to share that we have been able to now automate 85% of our operational processes. Our aim was simple - manage customer ops without compromising on the customer experience. And the team has delivered exactly that. Well Done ZigChat team.

e-motors

The chatbot that we got from Zigchat chatbot messenger is a great addition to our business. . We have customized it according to our business needs and it works super smoothly. Highly recommend it! 

monrow

The process is fast and easy, and the customer service is amazing. Our aim was simple - manage customer ops without compromising on the customer experience. If you have any questions or concerns the team is always available to help.

scooboo

The chatbot that we got from ZigChat chatbot messenger is a great addition to our business. We have customized it according to our business needs and it works super smoothly. Highly recommend it!

drsheth

Chatbot has really helped us in managing the queries coming both from our website and WhatsApp. For a skincare brand like ours, we get a lot of questions around the topics that are very crucial from a customer’s standpoint. Now we are able to suggest their entire routine as per their concerns and skin type.

kankatala

We strongly believe in serving anyone who needs assistance and the ZigChat chatbot messenger lets us be available for anyone who needs it real time.  It is in the very core of our existence to help with effective communication and the chatbot helps us establish the same.

bikedekho

There is so much on the BikeDekho website, like selling bikes, looking for a new one, or simply comparing two models. A user can feel overwhelmed and that’s why customer service is so critical to us. A simple guided chatbot messenger helps us to answer simple questions any time of the day or night!

almerto-torrest

I am happy to share that we have been able to now automate 85% of our operational processes. Our aim was simple - manage customer ops without compromising on the customer experience. And the team has delivered exactly that.

Frequently Asked Questions

Shopify chatbot is always available and ready to answer your customer queries. Even when a live agent is not present, the chatbot will engage with your customers and give them solutions to complete the purchase process.

Give us your business documents such as business name and address. After verification, we will set up your WhatsApp business API and integrate it with Zigchat so that you can greatly connect with your customers.

We simplify the process of getting the most coveted green tick for your WhatsApp business number. Sign up with us and give your business manager ID to get verified on WhatsApp. 

Zigchat WhatsApp AI Autobot can send automated messages to your customers based on keywords and instructions. We train our chatbot to respond to your customers exactly like a live agent. Once set up, our chatbot will interact with your customers like a human agent, enabling them to get immediate answers to their queries.  

Our WhatsApp API pricing depends on what kind of support you want to automate. We provide a range of WhatsApp automation chatbots, so choose your plan accordingly after talking to our experts.

You can boost your business growth by developing multiple use cases for your WhatsApp API chatbot. You can send bulk promotional messages, send abandoned cart reminders, reduce COD orders with instant discounts for online payments, offer order updates, get customer feedback, sell directly from WhatsApp and do so much more.

Grow your Shopify

Business with ZigChat

WhatsApp Marketing For Enhanced
Customer Experience

WhatsApp Marketing For Enhanced Customer Experience

Stay connected with your customers on WhatsApp to simplify and enhance their omnichannel shopping experience.

Effectively convert abandoned carts into sales.

Don’t just stop reminding your customers to return to their abandoned carts. Instead, help them to make a sale immediately using WhatsApp. Customers viewed products but didn’t add them to the cart? Remind them what they viewed and complete the shopping. 

  • 90% of online store visitors don’t remember to check out after intense retail shopping. Retarget both product and cart abandonment to boost sales.

  • Customise your Shopify online store with dynamic product images and time-sensitive discount codes. Re-target business messages to improve conversions.

Categories buyers based on multiple categories and send bulk messages to improve sales. Send messages to different groups of customers or all customers at once using the bulk messaging feature. 

Most online shoppers refuse to give product and shopping reviews because, frankly, their job is done, and they don’t want to do anything more. Change this attitude of your customers and get them to leave feedback using WhatsApp. 

Customise shopping journeys and experiences for individual visitors by suggesting relevant products. Upsell more products and cross-sell based on customer behaviour.

Provide a flexible shopping experience for your customers with the COD option. Easily manage order status and get paid at the time of shipment. 

Abandoned cart

Why ZIGChat for Shopify is the Choice
of Store Owners?

Why ZIGChat for Shopify is the Choice of Store Owners

Automate customer support to boost Shopify sales. Integrate WhatsApp support to enhance
customer experience significantly. 
store-owner
360-degree-view
360 view of the customer's journey

Get a 360° view of customers' engagement with your Shopify store and brand. Dynamically improve customer service based on changing customer interactions.

Pre-built designs to jumpstart Shopify store

Create your own unique Shopify store instantly using our readymade custom designs.

Integration with CRM and Ticketing Tools

Zigchat integrates with enterprise CRMs to improve customer service. Automate ticket management using ticketing tools for resolving customer queries at lightning speed. 

Onminichannel Engagement

Provide a true Omnichannel experience for your customers with seamless connection and usage of Zigchat. Encourage your customers to order from the Shopify store, follow up with WhatsApp, and complete COD to order from anywhere, anytime. 

Zigchat – Your Custom Autobot For Any Industry

Zigchat seamlessly integrates with your Shopify store for any industry. Our Autobot is entirely customisable
and can be trained to answer the most frequently asked questions for any vertical.